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  Lindsey Lodge Hospice
  Burringham Road,
  Scunthorpe,
  North Lincolnshire,
  DN17 2AA
   Email us

  Switchboard & Patient
  Enquiries:
  Tel: 01724 270835
  Fax: 01724 271548

  Fundraising:
  Tel/Fax: 01724 843731   
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Patient Care Feedback
Patient Care Feedback
Please help us by taking a few moments to tell us about your experience at Lindsey Lodge Hospice. Your comments will help us to develop our services and improve the care we offer. Your feedback helps us ensure that our service meets the needs of patients, families and visitors.
1. Please tick the appropriate box to tell us about your link to Lindsey Lodge
In-Patient Day Care Patient Outpatient Visitor Other
2. Please consider each following question and tick the appropriate answer box at the end of the row except where indicated.
a. Was the information letter you received for Day Care, or the brochure in the room in the in-patient unit accurate and helpful. yes no n/a
b. If you felt anxious at the beginning of your first visit to the Hospice did anyone particular help you to settle? Please tick the box(es) below and at the end of the row.
STAFF VOLUNTEERS PATIENTS
yes no n/a
c. If you used transport organised by the Hospice was it satisfactory and did you feel comfortable and secure? yes no n/a
d. Were you given enough explanation of the care and the opportunity to ask questions? yes no n/a
e. Did you feel the staff made an effort to meet individual needs and wishes? yes no n/a
f. Were you treated with courtesy and did you have confidence in the hospice staff? yes no n/a
g. Did you feel privacy was respected e.g. when being examined or during discussions with staff? yes no n/a
h. If you used the meal facilities please comment on the times , menu choice and size of portions
i. How would you rate the range of activities available for you to participate in? Please tick the appropriate box.
Excellent Very Good Good Fair Poor n/a
j. Please suggest improvements to existing activities or new ones you would like to see added
k. Please rate the following two items by ticking the most appropriate box
The cleanliness of the premises Excellent Very Good Good Fair Poor
The general environment/surroundings Excellent Very Good Good Fair Poor
l. Were you aware of what to do if you wanted to make a complaint? yes no n/a
m. Did you find this questionnaire user friendly? yes no n/a
3. Please add any comments or suggestions that you feel would help us to improve our service.

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16 Feb 2012
Captain’s Charity Quiz at Ashby Decoy Golf Club in aid of Lindsey Lodge Hospice. From 7.30pm to start at 8.00pm. No booking needed, pay on the night! Just £2 per person.
08 Mar 2012
Fun, Frivolity & Flower Arranging! Bay Horse, Winteringham. 7.30pm. Tickets £6. Call 07715273401 or 07907718952 for tickets and info.
17 Mar 2012
Ceilidh with The Rosianna Band, Messingham V.H. 8'til late. Tickets: £5. BYO food & drink. 01724 763718/764324 for tickets.